iCONN News

Thursday, March 30, 2006

Putting iCONN in your Netscape Bookmarks

When you go to iCONN with the URL www.iconn.org the system runs through a number of checks to make sure you get the proper databases. After it does the checks you will either get right into the databases or you will get a barcode login screen and can proceed from there. You cannot bookmark any of these subsequent pages. You have to bookmark the original www.iconn.org URL. Briefly, this involves opening the bookmark properties and inputting the original URL. Here's how to input the URL if you are using the Netscape browser:

To create a new iCONN bookmark in Netscape:
  • Open Netscape
  • Click Bookmarks on the toolbar
  • Click Manage Bookmarks from the menu. A new window will open so that you can make some changes to your bookmarks.
  • Click File on the menubar at the top of the page
  • Click the New and then Bookmark on the menu. A new small window will open.
  • Enter a name for the bookmark in the Name field. I used iCONN as the name.
  • Enter http://www.iconn.org in the Location field (see screen shot - you can click the image to see a larger version of the picture)
  • Click OK. This will put the bookmark at the bottom of your list of bookmarks. If you have other bookmarks, you can click and drag the new iCONN bookmark and put it anywhere on your list.
  • Close the Manage Bookmarks window.
The next time you need to use iCONN, simply click your new iCONN Netscape bookmark!

(Note: I did this using Netscape version 7.1, there may be variations of the steps above if you are using a newer or older version of Netscape, but the main idea is the same - edit the properties of the bookmark and input the original URL.)

Putting iCONN in your Internet Explorer Favorites

When you go to iCONN with the URL www.iconn.org the system runs through a number of checks to make sure you get the proper databases. After it does the checks you will either get right into the databases or you will get a barcode login screen and can proceed from there. You cannot make a Favorite of any of these subsequent pages. You have to input the original www.iconn.org URL into the Favorite. Briefly, this involves creating a Favorite, then opening the Favorite properties and inputting the original URL. Here's how to do this if you are using the Internet Explorer (IE) browser...

To create a new iCONN Favorite in IE:
  • Open Internet Explorer
  • Go to www.iconn.org
  • Login using your Connecticut Public Library barcode number if you are outside the library
  • Click Favorites on the menu bar
  • Click Add to Favorites from the menu. A new window will open.
  • Change the name to iCONN
  • Click the OK button (see the first screen shot - you can click on the picture to see a larger image). This create a Favorite, but it links to a URL that will only work for a day or two. We have to edit the URL so that it points to the original iCONN URL.
  • Click Favorites so that you see your list of Favorites
  • Put your cursor over the iCONN Favorite so that it's highlighted
  • Right-click on the mouse while your cursor is on the iCONN Favorite. This will bring up a new menu.
  • Click Properties on the menu. This will bring up the iCONN Favorite's Properties.
  • Click the tab for "Web document" if it is not already selected
  • Delete the old URL that is in the URL field
  • Input the http://www.iconn.org into the URL field (see second screen shot)
  • Click the OK button
The next time you need to use iCONN, simply click your new iCONN IE Favorite!

(Note: I did this using IE version 6.0.2900, there may be variations of the steps above if you are using a newer or older version of IE, but the main idea is the same - edit the properties of the Favorite and input the original URL.)

Putting iCONN in your Firefox Bookmarks

When you go to iCONN with the URL www.iconn.org the system runs through a number of checks to make sure you get the proper databases. After it does the checks you will either get right into the databases or you will get a barcode login screen and can proceed from there. You cannot bookmark any of these subsequent pages. You have to bookmark the original www.iconn.org URL. Briefly, this involves opening the bookmark properties and inputting the original URL. Here's how to input the URL if you are using the Firefox browser:

To create a new iCONN bookmark in Firefox:
  • Open Firefox
  • Click Bookmarks on the toolbar
  • Click Manage Bookmarks from the menu (see first screen shot). A new window will open so that you can make some changes to your bookmarks.
  • Click the New Bookmark icon on the menubar at the top. A new small window will open.
  • Enter a name for the bookmark in the Name field. I used iCONN as the name.
  • Enter http://www.iconn.org in the Location field (see the second screen shot)
  • Click OK. This will put the bookmark at the top of your list of bookmarks. If you have other bookmarks, you can click and drag the new iCONN bookmark and put it anywhere on your list.
  • Close the Manage Bookmarks window.
The next time you need to use iCONN, simply click your new iCONN Firefox bookmark!

(Note: I did this using Firefox version, there may be variations of the steps above if you are using a newer or older version of Firefox, but the main idea is the same - edit the properties of the bookmark and input the original URL. Also note that I have way too many bookmarks!)

Monday, March 27, 2006

reQuest: Sorting by mileage

Did you know that in the reQuest Main Catalog or Magazine Catalog, you can sort libraries so that the ones closest to you appear first on the list of library locations? This feature comes in handy when you need an item quickly and are willing to drive to a library to pick it up.

(Note: You can click the pictures to see a bigger image.)

For example, the screen shot at the top left shows the record for the Da Vinci Code. Simply scroll down until you see the Locations Information. This information lists information about libraries that own the item and includes the mileage, institution name, and call number. Notice that the field Miles is a hot-link (see the second screen shot).

If you click on the Miles link, the screen will re-fresh and the holding libraries will re-sort so that you see the ones nearest to you (see the third screen shot).

To determine mileage, reQuest uses your home library's zip code. In this example, the zip code is for Middletown, where I work.

You can change the zip code. Notice that the zip code of your home library appears just below the Library Information heading. The zip code is a hot-link. Click the zip code and a new mini-window will open (see the fourth screen shot). You can then enter any zip code in Connecticut. When you click the Submit button, the system will then re- calculate the mileage between this new zip code and the destination libraries.

I find the ability to change zip codes very handy as I can calculate the distance from either my work location in Middletown or from my home in New Britain.

Thursday, March 23, 2006

Not at Computers in Libraries this week?

Me neither, but I can keep up, at least a little (the joy of blogs!): Technorati Tag: cil2006; Thanks to Bill Drew for the quick & easy reference that led me to the CIL stuff - his blog is at http://babyboomerlibrarian.blogspot.com/... for the public librarians out there, I have no doubt that a Google blog search can lead you to PLA notes (in case you didn't get to go to that conference, either).

Google Finance

Not to come to the table too belatedly (I'm sure that all of you
business librarian types already knew about it), BUT... Google Finance
is here - seemingly unremarkable, but I'm told that the tool is useful
and takes advantage of AJAX technology -
-From 18*20 Trinity St., the new CT State Library Web Resources

Wednesday, March 15, 2006

Ebooks Survey and what it says to librarians...

There's some interesting findings in the results of a survey (report in PDF format) on ebooks produced by the International Digital Publishing Forum.

(1) The survey notes that DRM restrictions on ebooks are seen as unfair by ebook purchasers, who are also appalled at having to pay more than they would pay for a paperback (for e-content that has no printing, shipping, distribution, or similar costs associated with it!)
(2) It shows how few ebook readers have used ebooks obtained from libraries (82% of the survey's sample had purchased an ebook in the past month but only 8% had borrowed one from a library). The sample, I should note, was solicited from the IDPF's website, from the IDPF email lists, and from the customers of 2 major eBook websites (ereader.com and fictionwise.com).
(3) It shows how important a full-featured, easy-to-use, non-frustrating web interface is to customers: (quoted from p. 5 of the IDPF report at http://www.idpf.org/doc_library/surveys/
Many features reached into the 90th percentile of satisfaction with “eBook retail site is easy to navigate”, “eBook retail site looks interesting, attractive and not too busy”, “eBook retail site offers a lot of information on eBook titles”, “ease of locating available titles”, “the shopping process is easy to understand and navigate”, “ease of downloading purchased titles”, “I can read in a comfortable font size”, and “improved convenience and portability over paper books” all showing that over 90% of respondents marked their level of satisfaction as “average” or above.)

Also, some comments from the survey-takers, as quoted from the report (p. 10):
“Improve the advanced searching functions. If I can't find what I'm after easily I just won't buy the eBook version, and I have less and less patience with poor searchability as the novelty of eBooks wears off. In particular, I want to be able to search for just a certain size of book (whether that be by classification such as Novel, or a minimum number of words), and I want to be able to set exclude terms.”

“Provide sample chapters, or at least snippets. Unless I am familiar with the author, I am unlikely to take a chance on a book where I can't at least get a feel for the writing style. One can browse paper books in a traditional bookstore to get this kind of information, so eBooks must have SOME similar capability.”

“One of the things that has greatly improved amazon.com is the ability to look 'inside' a book. See the cover, the title page and a few pages from the text. Otherwise it is very hard to decide to purchase a book.”

“More emphasis on description of content and less on 'cover-shots' which are of even less importance when purchasing e-books than normal books.”

AP Photo Archive's new interface is live!

Hi All -

AP Photo Archive has released their updated interface. They are tweaking things a bit so you may see changes over the next few weeks but it's worthwhile to take a look at what they've done. Very briefly, here are its two main features:

AP Photo Headlines: recent photos are grouped by topic and subdivisions -- Showcase, World, Entertainment, U.S., Sports, Business, and Weather. This area is updated daily for quick access to photos pertaining to recent news stories.

Pre2000 Archive: There are so many photos in the archive that a second server was added. For photos taken before the year 2000, make sure you search this Pre2000 archive. The default search is International Photos so change which archive is being searched to find these earlier photos.

Have fun trying out the new features!
L. Huddy

P.S. - If you're on the iCONN listserv, you also got the attachment with instructions on the new AP interface. If you're feeling out of the loop (or just wanting more iCONN info), join the iCONN listserv today!

Browser & Firewall Settings Reminder

Don't forget to check out iCONN's guides to browser settings ( http://www.iconn.org/staff/BrowserSupport.aspx ) and firewall configuration ( http://www.iconn.org/staff/FirewallServerConfig.aspx ), available at the iCONN website.

Between the Bookends Blog

Between the Bookends is a new blog from CLC's director, Chris Bradley. I'm not sure if she's ready to really publicize it "live", but it looks ready to me! Take a look for yourself...

Tuesday, March 14, 2006

Downtime - 3/14/06

From our ILL Coordinator, S. Cauffman:
Hello everyone,
Sorry for the short notice and any inconvenience, but due to system maintenance iCONN, including reQuest will be down on Tuesday, March 14 from 11 p.m. until 1 a.m. and then up sporadically until 5 a.m. Auto-Graphics expects the system will be fully functional after 5 a.m. on Wednesday morning.
If you missed this important announcement, you're probably not on our iCONN or reQuest listservs. The how-to subscribe information is available from our site index at http://www.iconn.org/siteindex.aspx

Pop Up Blocker Testing

Not sure if you have popup blockers somewhere on your machine (wreaking havoc with the iCONN databases/catalog)? Try this online testing software - use it in a web browser: Pop Up Blocker Test

My only caveats: (1) it takes a little while and the final steps take user interaction; (2) its vision of "Poor" is our vision of "Good" when it comes to popup blockers and iCONN services. If you get a Good or other positive rating from this tester, you may have trouble with iCONN or reQuest. If you get a "Poor", you'll likely do just fine. (I do fine with iCONN and got a "Poor" score of 35%.)

Popup Blockers and iCONN

Of the reports we get from users, one of the more common ones is that people are having trouble getting from the federated search results screen into the individual databases to see those results (by clicking on the number of hits in the given database). This is often caused by popup blockers.

The difficult part is that popup blockers are now being embedded in other software downloads - such as Google or Yahoo toolbars, the Furl browser buttons, heck, even Windows XP SP2's update of IE includes a popup blocking feature.

Amy Terlaga, of the Bibliomation library network, found a page that describes how to turn off various blockers, even temporarily (in many cases, it appears that hitting the Ctrl key will allow you to temporarily turn off a popup blocker, for a given site, for example). Here's the page Amy referred me to: Popup Blockers - http://www.palomar.edu/atrc/help/popupblockers.htm So, thanks Amy! And happy iCONNing, everyone!

Monday, March 13, 2006

Last week with iCONN

Well, I'm afraid that I have news both good & bad. First, the good news: as of Friday, I'll begin working for the CT State Library in a different, permanent employee (v. contractor) realm. Secondly, the bad news: I will be leaving the iCONN Outreach Coordinator position. My new job will be focused on web development for the state library. My time here at the iCONN project, which is itself a Connecticut State Library program, has shown me that there is a lot of work we have to do to get the word out about the Connecticut Digital Library.

I've done my best to contribute to public awareness efforts, by creating a baseline for analysis of the effectiveness of our marketing efforts, through the survey (done by UCONN's CSRA), which helped us to understand that while 14% had heard of iCONN, only 5% of the general public were at all familiar with the service. We also learned about their perceptions in regards to online services and libraries, more generally. We measured what was most valuable to members of the public about these services and what messages resonated with them. Along with the other staff members here (Steve's done a great job, for example, with adding appealing colorful photos to our brochures which describe the iCONN offerings), I've modified promotional materials (keeping our survey findings in mind when tailoring the messages) and worked on events that served to market the service. I've sent out mailings and contacted webmasters of sites that now link to appropriate iCONN databases.

Raising public awareness of iCONN considerably (say, from a 5% to a greater than or equal to 25% "at least somewhat familiar" rate) would take longer than a 6-12 month contract could realistically encompass... at least without an infusion of cash to underwrite mass marketing efforts, such as advertising on television. An increment of this could likely be achieved, of course.

Still, it would be ideal for iCONN if they could hire someone as a permanent employee to share the load and to provide the constant stream of press releases, emails, and marketing materials that are necessary to really build a brand. iCONN has always done an excellent job in promoting itself to core constituencies, such as librarians, and has primarily relied upon those librarians to get the word out to the public. Without a coordinator dedicated to direct public outreach, this model becomes the fall-back, but in just over 7 months, I've seen the program move forward in the sophistication of its marketing techniques by leaps and bounds and would hate to see it lose momentum. I would also hate to see its small staff overwhelmed due to my shift in position.

This having been said, some of that work really has to happen on the web side of things. iCONN is, after all, a digital library and our potential users are online - all too often unaware of this great State Library-administered service (which is free to all Connecticut residents and encompasses over 5,000 full-text magazines, journals, and newspapers). I'm grateful that I'm getting the chance to redeploy and enhance my web skills to further the mission of the State Library and iCONN along with it. I'm sad to leave this great office, staff, and project, but I will not be leaving it behind completely, for which I'm even more grateful! Thank you and I hope that I have aided iCONN in its quest for greater public awareness of the service. I also hope that I am able to continue to help iCONN increase public awareness of iCONN through work on the web. I know that my time here has helped me to better understand the art of communications -- a skill that is at least as valuable to a webmaster as the technical skillset I had developed in previous library technology positions.

A huge thank you from me to everyone at iCONN for giving me such a great opportunity and being such affable, decent, outrageously smart, principled, and fun colleagues!

Friday, March 10, 2006

Gale . InfoTrac OneFile . Quick Summary

Gale . InfoTrac OneFile . Quick Summary

Over 5,000 full-text titles are currently available in InfoTrac OneFile. It's hard for us to keep up with the developments in our iCONN products - the number of titles is always a moving target - so our iCONN promotional materials tend to be underrepresenting numbers of resources, if anything. I'm proofing an ad we'd like to run in the CEA Advisor & I decided to double-check our claim of over 4,000 f-t titles for ITOF, and noticed that Gale now reports 5,156 f-t titles! That's great. (Now, back to the drawing board!)

To ensure that you always have the best possible information about the Gale databases featured in iCONN, you can go to the Gale website - for OneFile, for example, you can go to http://www.gale.com/onefile/quick.htm.

Gale - Free Resources - Women's History - Home

Gale - Free Resources - Women's History - Home

March is Women's History Month and Thomson Gale has provided a webpage with free resources about women's history. It includes a free, downloadable calendar related to the topic, biographies, a quiz, a timeline of significant events, and activities. And remember, you're always bound to find something in iCONN on a topic like this - with Wilson Biographies, the InfoTracs (Kids' InfoBits for elementary-level students, InfoTrac Junior Edition for middle schoolers, and InfoTrac Student Edition for high schoolers, and InfoTrac OneFile for almost everyone). So, go to www.iconn.org. If you're not currently in a library, have your public library card number ready to access the service.


We'd like to start adding user comments into the iCONN blog to better "tell the iCONN story":

THANK YOU THANK YOU!!! My husband and I are kids in a candy store looking through the Hartford Courant historical papers recently put online. This has been a godsend to our individual research projects and will save us hours of time looking through microfilm. Our only "complaint" - if it can even be called that - is that the paper goes up only through 1924. We are hoping that 1925-on will be digitized and added soon!

Thanks again for all the good work that you do.
-K.O., Hartford

[Note: The user who sent us this feedback authorized use of this quote on our blog.]

Wednesday, March 08, 2006

Coming Soon -NEW AP Photo Archive Interface

Coming Soon

From L. Huddy, iCONN's E Resources Coordinator:
In late March/ early April, the AP Photo Archive will be updating their interface. A new User's Guide will be made available once the new interface goes live. iCONN will forward any AP updates we receive to
help ease this transition.

Tuesday, March 07, 2006

Technical Funkiness

Well, it happens everywhere and the iCONN federated/meta (all-in-one) search engine is no exception - there is currently something not quite right about the results that come up through that metasearch against InfoTrac OneFile, General Reference Center Gold, and Expanded Academic ASAP - one of us here at iCONN was searching on "george washington" at the end of last week, e.g., and came up with 0 hits in the ITOF, I believe. When she went into the database individually and used its native search interface, the correct results set came up.

It appears to be an issue related to syntax having changed with Gale products using the PowerSearch - or at least that's the current theory. Auto-Graphics is in touch with Gale to work it all out. If you conduct a meta-search on iCONN that you're fairly clear is behaving oddly, please let our staff know so we can follow up asap. We did get a report on this problem this week, so we know some folks have noticed.

In the meantime, linking to individual databases (choose "Link to Individual Databases" below the search box at iCONN's opening search page OR, choose "Select iCONN Resources" (if the individual dbs are not already showing) and then click on the name of the database you want to go into) is recommended for these products. Also, this might be a good time to remind you that iCONN has a list of URLs for you to use if you want to set up direct links of your own into specific iCONN resources (from your website, for example). They are available in Word & PDF formats at: http://www.iconn.org/staff/urltable.aspx.

Finally, a couple of housekeeping reminders: (1) system is being taken down (I'm quoting from an email from A-G):
Auto-Graphics will be performing a minor AGent update this Wednesday
evening, March 8, 2006, beginning at 8pm PT. It will complete prior to
2am PT. While the update does not contain any visual changes to the
system, we wanted you to know it was occurring.
(2) to keep up with iCONN announcements, don't forget to join our listserv, which is fairly low traffic and highly relevant - should keep you on top of iCONN system issues/downtimes/enhancements & more! To sign up, go to: http://lists.auto-graphics.com/mailman/listinfo/iconn

Storynory - free children's stories for your iPod

Storynory - free downloadable audio children's stories

Available for your iPod. I haven't tried them out myself, but I've heard some consumers highly recommending these. So free, downloadable audio ebooks. I like it!

Friday, March 03, 2006

Europe's digital library taking shape | CNET News.com

Europe's digital library taking shape | CNET News.com

It looks like much of Europe's "collective memory" will be available online around 2008-2010 through the European Commission's Digital Library initiative, which will allow users to search library, archive, and museum collections through a single portal (with multilingual support). It makes me wonder if we - in America - are trailing behind in the support of such a unified initiative. Maybe this will spur our community further, as it appear Google's project has spurred the EC. Now, here's the question that I have, however, (given that Google's project has been slowed due to copyright/legalistic hurdles) how is the EC dealing with DRM? Is their initiative solely an index project, or does it incorporate actual, fully digitized works?

Thursday, March 02, 2006

Techdirt:More People Realizing That Copy Protection Is Just Bad

Techdirt:More People Realizing That Copy Protection Is Just Bad

I told a coworker yesterday that DRM is going to be my latest soapbox, because the more I think about it, the more it bugs me. Why did the Digital Millennium Copyright Act extend the length of copyright protections in an era in which information decreases in relevance more quickly than ever?

And how did publishers get so powerful that they could wrestle Google to the ground? [And, to be honest, why were we librarians so often on the sidelines acting a little smug - a little "I told you so" - instead of being more vocally in support of the mission that Google states that it abides by (one that librarians share, I might add) - to make the world's information more accessible? Don't get me wrong, I feel that we must be respectful of the content providers' rights and the content creators' rights, but we need to be careful that in obeying both the law and our ethics regarding these rights, we don't hamper the flow of information that has always served as the basis for a well-informed citizenry, which is so crucial to the existence of a democracy.]

In fact, a question that came up from a librarian yesterday was whether or not she could ILL an article that she'd obtained from iCONN. While we haven't gotten a definitive answer, it seems that the safest and most likely route to go would be to prohibit this behavior, to ensure that we're honoring the licensing agreement we have with our db vendors. But here's the rub - the library in question had eliminated their hard copies because of the database access. Yet, if they'd had their hard copies, they would've been allowed to ILL a copy of the article. So, once again it seems obvious that we have fewer rights with electronic information than we had with hard copy/printed information.

Good news! iCONN has written into its RFPs and licensing agreements requirements that libraries using the iCONN resources be allowed to ILL the articles within the databases - subject, of course, to the same laws that traditional hard copy articles are in terms of copyright. I hope that all institutions manage to do the same with their database licensing agreements. Now to get the rest of the copyright and digital rights issues worked out to allow greater access to information for everyone!

A Blog from Sirsi VP on Library Technology and Innovation

K. Chapman, on the CEMA listserv, mentioned this blog - Stephen's Lighthouse - from Stephen Abram, of Sirsi fame, on library technology. So I took a look ... Today's posting on the "boom and bust" cycle of web technologies - be they intranet or public portal - makes a good point about the approach we all too often take in our online projects. Intranets, websites, portals -- none of these things should ever hit a comfort zone - they should always be growing, evolving, striving, responding, and leading.

I've heard (and witnessed from the user end myself) the discomfort felt by librarians and patrons when iCONN moved from its old format to the "all-in-one" (metasearch/federated) search format. The adoption of that technology was a bold move with its share of consequences, both positive and negative, intended and unintended. I'm not saying that it was perfect, or even perfectly executed (and admit it, who among us has executed every moment of growth in their lives perfectly), but it was part of a larger attempt to respond to users' concerns. In this case, the change was designed to respond to many of our non-librarian users' desire to search all iCONN resources simultaneously, without having to know if it was InfoTrac OneFile or Wilson Biographies that would best meet their needs. They had gotten used to a Google world - one stop for everything and we had to move iCONN forward to start to meet the challenge raised by this new perception of how we should search.

And I'm not saying that the metasearch technology is perfectly executed by vendors even a year later, but I can tell you that iCONN is always looking toward evolution and often pushing their own vendor in that direction. The process is imperfect and too slow for many of us who tend toward impatience, but the philosophy that drives the evolution is "right on" and will lead to even more improvements and refinements over time. Ultimately, the product will better meet all of our users' needs.

I remember our Webmasters' Roundtable last week (was it just last week? geez...) featuring Miranda Creative that focused on website redesign. And even there, the presentation focused on sort of one-time (or at least semi-permanent) efforts to redo a library's website. While the presentation rightly pointed out the importance of an ongoing website maintenance plan when doing a redesign, I think the term "maintenance" is not necessarily powerful enough. "Maintenance" is like keeping an old technology going, often long past its prime. And there's no reason for a website to ever be static and "maintained" or, at most, "updated". It should evolve. As Abrams notes, we should constantly be working on "organic websites, portals and intranets". That means - of course - that the administrators of our libraries and of the organizations that our libraries may be a part of (local governments, for example) will have to recognize that web mastering is not just a fun little thing we do in our spare time, but that it is a discipline unto itself -- that it must be respected and, thus, that resources must be dedicated to it. Resources might include specialists in web work, but perhaps a better choice might be to expend resources in training or further developing existing librarian-webmasters and in giving them the tools they need to make their jobs easier.

Wednesday, March 01, 2006

Healthology - Colon Cancer Treatment - Better Treatments for Lon

Healthology - Colon Cancer Treatment - Better Treatments for Lon

If you're ever unfortunate enough to have someone close to you - or yourself - diagnosed with cancer, the challenges you're face with are daunting - and one of those challenges relates to finding good information about the condition and its medical treatment. In the Gale Health & Wellness Resource Center, you can access articles and reference information that can help, at least with the information end of things. I recently took the training on Gale's HWRC and discovered the new "Healthology" section, which features a couple of neat options:
(1) online videos about various health topics - a specific complication related to chemotherapy and its resolution was the subject matter of one little video, for example (one that I just watched, I should add - it was excellent, gave me some new info to pass on to someone close to me who's dealing with this issue)
(2) news alerts about specific and/or general health issues. I also signed up for this and have been receiving news about the specific cancer that my loved one is dealing with, as well as about general health topics, ranging from ADHD to what to expect when getting an X-Ray.

Hopefully, you'll never need this resource for the same reasons that I do, but it's great to know it's there, either way. There are sections on basic wellness, and that's something we can all use!